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# Disable a carrier organization-wide

POST https://tryenvoy.ai/api/v1/carriers/{carrier_id}/disable
Content-Type: application/json

Mark this carrier as ineligible for any AI-agent workflow on this org. Requires a human-readable reason; an audit-log row capturing the actor, reason, and timestamp is written in the same transaction. Idempotent: calling this when the carrier is already disabled returns the current row unchanged and writes no audit entry. Admin-only — requires OWNER or ADMIN role on the organization.

**Authentication:** Bearer token required.

Reference: https://docs.tryenvoy.ai/api-reference/endpoints/carriers/disable-carrier-api-v-1-carriers-carrier-id-disable-post

## Authentication

- `Authorization` header (bearer token, required) — Bearer authentication of the form `Bearer <token>`, where token is your auth token.

## Servers

- `https://tryenvoy.ai/api/v1` (Production, default)
- `https://staging.tryenvoy.ai/api/v1` (Staging)

## Request

### Path parameters

- `carrier_id` (string, required)

### Headers

- `X-Organization-ID` (string, optional, nullable)
- `Idempotency-Key` (string, optional) — A unique key (up to 255 printable ASCII characters, e.g. a UUID) that makes a retry of this request safe. Envoy stores the response for 24 hours; a retry with the same key and the same request returns it again with `Idempotent-Replayed: true` instead of running twice. The same key with a different request returns 422 `idempotency_key_reused`; while the first request is still running, 409 `idempotency_key_in_progress`. 5xx and 429 responses are not stored.

### Body (application/json)

This endpoint expects a CarrierDisableRequest.

- `reason` (enum, required) — Constrained reason code; see AuditLogReason for the value set.
  - Allowed values: `pause_on_lane`, `carrier_pause`, `service_quality`, `rate_disagreement`, `compliance`, `fraud_safety`, `no_longer_active`, `other`
- `reason_note` (string, optional, nullable)

## Response

### 200

Successful Response

- `id` (string, required)
- `name` (string, required)
- `mc_number` (string, optional, nullable)
- `dot_number` (string, optional, nullable)
- `email` (string, optional, nullable)
- `phone` (string, optional, nullable)
- `dispatcher_name` (string, optional, nullable)
- `dispatcher_phone` (string, optional, nullable)
- `dispatcher_email` (string, optional, nullable)
- `is_active` (boolean, optional, default: true)
- `tms_status` (string, optional, nullable) — Carrier status as reported by the source TMS (e.g. DNL). Read by the inbound email gate when the organization opts in to operational restriction notices for inactive carriers with this status.
- `provider` (string, optional, nullable)
- `ingestion_method` (string, optional, nullable)
- `equipment_types` (list of enum, optional, nullable)
  - Allowed values: `VAN`, `REEFER`, `FLATBED`, `STEPDECK`, `RGN`, `CONESTOGA`, `BOX_TRUCK`, `CONTAINER`, `INTERMODAL`, `POWER_ONLY`, `TANKER`, `LOWBOY`, `HOTSHOT`, `AUTO_CARRIER`, `DRY_BULK`, `DRY_TEAM`, `REEFER_TEAM`, `LTL`, `OTHER`, `VAN/REEFER`
- `insurance_expiration` (datetime, optional, nullable)
- `w9_on_file` (boolean, optional, nullable)
- `authorized_for_hire` (boolean, optional, nullable)
- `on_time_pickup_pct` (double, optional, nullable) — On-time pickup percentage (0-100 scale)
- `on_time_delivery_pct` (double, optional, nullable) — On-time delivery percentage (0-100 scale)
- `tracking_compliance_pct` (double, optional, nullable)
- `avg_response_time_min` (double, optional, nullable)
- `total_loads_hauled` (integer, optional, nullable)
- `is_onboarded` (boolean, optional, default: false)
- `routing_guide_tier` (integer, optional, nullable) — Global routing-guide priority tier (1 = highest, 4 = lowest). None = untiered.
- `lane_routing_guide_tier` (integer, optional, nullable) — Strongest routing-guide tier this carrier holds on the lane the list was filtered to (1 = highest). Null when the list has no lane filter, or the carrier is untiered on it.
- `effective_routing_guide_tier` (integer, optional, nullable) — The tier that actually applies: `lane_routing_guide_tier` when set, else `routing_guide_tier`. Equal to the global tier on an unfiltered list.
- `carrier_rep_user_id` (string, optional, nullable)
- `carrier_rep_name` (string, optional, nullable)
- `carrier_rep_email` (string, optional, nullable)
- `is_verified` (boolean, optional, default: false)
- `verified_date` (datetime, optional, nullable)
- `compliance_status` (enum, optional) — The verdict of Envoy's most recent compliance check on the carrier: PASSED or BLOCKED, or UNVERIFIED when no check has run yet or the last check could not reach a result.
  - Allowed values: `PASSED`, `BLOCKED`, `UNVERIFIED`
- `stop_contact_requested_at` (datetime, optional, nullable) — When the carrier last asked not to be contacted; Envoy stops contacting them
- `tms_carrier_id` (string, optional, nullable) — The carrier's ID in your TMS
- `last_verified_at` (datetime, optional, nullable)
- `last_verified_provider` (string, optional, nullable) — Which compliance provider issued the most recent verification (e.g. Highway or MyCarrierPackets). Distinct from `provider`, which is the system the carrier record came from. Null when no verification has run, or when the provider was not recorded.
- `created_at` (datetime, optional, nullable)
- `updated_at` (datetime, optional, nullable)

## Errors

### 401 Unauthorized Error

Not authenticated - missing or invalid token/API key

- `any`

### 403 Forbidden Error

Insufficient permissions for this operation

- `any`

### 404 Not Found Error

Resource not found

- `any`

### 409 Conflict Error

`idempotency_key_in_progress`: a request with this Idempotency-Key is still running; retry later

- `any`

### 422 Unprocessable Entity Error

Validation Error; or `idempotency_key_reused`: this Idempotency-Key was already used for a different request

- `detail` (list of ValidationError, optional)

### 429 Too Many Requests Error

Rate limit exceeded - see Retry-After header

- `any`

## Types

### ValidationError

- `loc` (list of ValidationErrorLocItems, required)
- `msg` (string, required)
- `type` (string, required)
- `input` (any, optional)
- `ctx` (ValidationErrorCtx, optional)

### ValidationErrorLocItems

### ValidationErrorCtx

## Examples

**Request**

```json
{
  "reason": "pause_on_lane"
}
```

**Response**

```json
{
  "id": "car_00000000-0000-0000-0000-000000000000",
  "name": "string",
  "mc_number": "string",
  "dot_number": "string",
  "email": "string",
  "phone": "string",
  "dispatcher_name": "string",
  "dispatcher_phone": "string",
  "dispatcher_email": "string",
  "is_active": true,
  "tms_status": "string",
  "provider": "string",
  "ingestion_method": "string",
  "equipment_types": [
    "VAN"
  ],
  "insurance_expiration": "2024-01-15T09:30:00Z",
  "w9_on_file": true,
  "authorized_for_hire": true,
  "on_time_pickup_pct": 1.1,
  "on_time_delivery_pct": 1.1,
  "tracking_compliance_pct": 1.1,
  "avg_response_time_min": 1.1,
  "total_loads_hauled": 1,
  "is_onboarded": false,
  "routing_guide_tier": 1,
  "lane_routing_guide_tier": 1,
  "effective_routing_guide_tier": 1,
  "carrier_rep_user_id": "usr_00000000-0000-0000-0000-000000000000",
  "carrier_rep_name": "string",
  "carrier_rep_email": "string",
  "is_verified": false,
  "verified_date": "2024-01-15T09:30:00Z",
  "compliance_status": "PASSED",
  "stop_contact_requested_at": "2024-01-15T09:30:00Z",
  "tms_carrier_id": "string",
  "last_verified_at": "2024-01-15T09:30:00Z",
  "last_verified_provider": "string",
  "created_at": "2024-01-15T09:30:00Z",
  "updated_at": "2024-01-15T09:30:00Z"
}
```

**SDK Code**

```python
import requests

url = "https://tryenvoy.ai/api/v1/carriers/carrier_id/disable"

payload = { "reason": "pause_on_lane" }
headers = {
    "Authorization": "Bearer <token>",
    "Content-Type": "application/json"
}

response = requests.post(url, json=payload, headers=headers)

print(response.json())
```

```javascript
const url = 'https://tryenvoy.ai/api/v1/carriers/carrier_id/disable';
const options = {
  method: 'POST',
  headers: {Authorization: 'Bearer <token>', 'Content-Type': 'application/json'},
  body: '{"reason":"pause_on_lane"}'
};

try {
  const response = await fetch(url, options);
  const data = await response.json();
  console.log(data);
} catch (error) {
  console.error(error);
}
```

```go
package main

import (
	"fmt"
	"strings"
	"net/http"
	"io"
)

func main() {

	url := "https://tryenvoy.ai/api/v1/carriers/carrier_id/disable"

	payload := strings.NewReader("{\n  \"reason\": \"pause_on_lane\"\n}")

	req, _ := http.NewRequest("POST", url, payload)

	req.Header.Add("Authorization", "Bearer <token>")
	req.Header.Add("Content-Type", "application/json")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(res)
	fmt.Println(string(body))

}
```

```ruby
require 'uri'
require 'net/http'

url = URI("https://tryenvoy.ai/api/v1/carriers/carrier_id/disable")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Post.new(url)
request["Authorization"] = 'Bearer <token>'
request["Content-Type"] = 'application/json'
request.body = "{\n  \"reason\": \"pause_on_lane\"\n}"

response = http.request(request)
puts response.read_body
```

```java
import com.mashape.unirest.http.HttpResponse;
import com.mashape.unirest.http.Unirest;

HttpResponse<String> response = Unirest.post("https://tryenvoy.ai/api/v1/carriers/carrier_id/disable")
  .header("Authorization", "Bearer <token>")
  .header("Content-Type", "application/json")
  .body("{\n  \"reason\": \"pause_on_lane\"\n}")
  .asString();
```

```php
<?php
require_once('vendor/autoload.php');

$client = new \GuzzleHttp\Client();

$response = $client->request('POST', 'https://tryenvoy.ai/api/v1/carriers/carrier_id/disable', [
  'body' => '{
  "reason": "pause_on_lane"
}',
  'headers' => [
    'Authorization' => 'Bearer <token>',
    'Content-Type' => 'application/json',
  ],
]);

echo $response->getBody();
```

```csharp
using RestSharp;

var client = new RestClient("https://tryenvoy.ai/api/v1/carriers/carrier_id/disable");
var request = new RestRequest(Method.POST);
request.AddHeader("Authorization", "Bearer <token>");
request.AddHeader("Content-Type", "application/json");
request.AddParameter("application/json", "{\n  \"reason\": \"pause_on_lane\"\n}", ParameterType.RequestBody);
IRestResponse response = client.Execute(request);
```

```swift
import Foundation

let headers = [
  "Authorization": "Bearer <token>",
  "Content-Type": "application/json"
]
let parameters = ["reason": "pause_on_lane"] as [String : Any]

let postData = JSONSerialization.data(withJSONObject: parameters, options: [])

let request = NSMutableURLRequest(url: NSURL(string: "https://tryenvoy.ai/api/v1/carriers/carrier_id/disable")! as URL,
                                        cachePolicy: .useProtocolCachePolicy,
                                    timeoutInterval: 10.0)
request.httpMethod = "POST"
request.allHTTPHeaderFields = headers
request.httpBody = postData as Data

let session = URLSession.shared
let dataTask = session.dataTask(with: request as URLRequest, completionHandler: { (data, response, error) -> Void in
  if (error != nil) {
    print(error as Any)
  } else {
    let httpResponse = response as? HTTPURLResponse
    print(httpResponse)
  }
})

dataTask.resume()
```